Scanner disabled error service check
Actions Yes No
Step 1
POR the machine into Configuration menu > Disable scanner.
From there, select Enabled to change the settings to reenable the
scanner module and then save the setting.
POR the MPF to operating mode. Try running a copy from the ADF
and flatbed.
Did the 840.xx error reoccur?
Go to step 2. The problem is
solved.
Step 2
Reenter the Configuration mode, and scroll to and select the
Disable Scanner menu item.
Does the screen display “ADF disabled” or “Auto Disabled”?
Go to step 3. Go to step 8.
Step 3
Check the ADF cable connections on the ADF relay card and
connector JADF1 on the controller board. Also inspect the cable
connections JHOME1, JFBM1, JPLEN1, and J30 on the controller
board.
Are the connections properly connected?
Go to step 5. Go to step 4.
Step 4
Properly connect the connections on the ADF relay card and
controller board.
POR the machine into Configuration menu > Disable scanner.
From there, select Enabled to change the settings to re‑enable the
scanner module and then save the setting.
POR the MPF to operating mode. Try running a copy from the ADF
and
flatbed.
Did the 840.xx error reoccur?
Go to step 5. The problem is
solved.
Step 5
Check the continuity on the ADF cable.
Is there continuity?
Go to step 7. Go to step 6.
Step 6
Replace the ADF cable.
POR the machine into
Configuration
menu > Disable scanner.
From there, select Enabled to change the settings to re‑enable the
scanner module and then save the setting.
POR the MPF to operating mode. Try running a copy from the ADF
and
flatbed.
Did the 840.xx error reoccur?
Go to step 7. The problem is
solved.
7016
Diagnostic information
160
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