Cooling fan service check
Action Yes No
Step 1
a Make sure that the cable JFAN1 is properly connected to the
controller board.
b Check if the cooling fan is rotating properly.
Is it rotating properly?
Go to step 2. Replace the cooling
fan. See
“Cooling
fan removal” on
page 281.
Step 2
a Turn o the printer, and disconnect JFAN1 from the controller
board.
b Turn on the printer, and measure the voltage across JFAN1.
Is the voltage approximately 24 V?
Go to step 3. Replace the
controller board. See
“Controller board
removal” on
page 282.
Step 3
Is the fan idle?
Replace the cooling
fan. See
“Cooling
fan removal” on
page 281.
The problem is
solved.
ACM service check
Action Yes No
Step 1
Check the pick/lift motor gearbox for proper operation.
a POR into the Diagnostics menu and perform a feed test:
Diagnostics Menu > Input Tray Tests > Feed Test > Tray 1
b Check if the pick/lift motor gearbox rotates on each pick.
Does it rotate during the feed test?
Go to step 2. Replace the pick/lift
motor gearbox. See
“Pick/lift motor
gearbox removal”
on page 338.
Step 2
Lower the ACM assembly, and rotate the pick roller toward the front
without touching the pick tire.
Does it rotate properly?
Replace the
controller board. See
“Controller board
removal” on
page 282.
Replace the ACM
assembly. See
“ACM
assembly removal”
on page 336.
Procedure before starting the 9yy service checks
You will need to retrieve certain information. This information will aid your next level of support in diagnosing
the problem before replacing the controller board.
Warning—Potential Damage: Do not replace the controller board unless directed by your next level of
support.
1 Collect the history information and firmware logs (Fwdebug and logs.tar.gz) from the SE menu.
2 Collect the settings from the menu settings page.
7016
Diagnostic information
144