Lexmark XM3150 - 381 Errors; Other Symptoms; Base Printer Symptoms

381 errors
381 error messages
Error code Description Action
381.51 No encoder feedback detected from the staple
finisher ejector motor.
Go to
“Ejector motor failure service check” on
page 185.
381.52 Motor stop error—the ejector motor kept on
running some time after the motor was
commanded to stop.
381.54 No encoder feedback detected from the staple
finisher interface/main motor.
381.55 Motor stop error—the interface/main motor kept
on running some time after the motor was
commanded to stop.
381.56 The staple finisher interface/main motor went
over the normal speed.
Ejector motor failure service check
Action Yes No
Open the stapler service cover and check the ejector motor cable
connection on the stapler controller board.
Is it properly connected?
If the error persists,
then replace the
staple
finisher
option. Go to
“Staple
finisher option
removal” on
page 381.
Reseat the ejector
motor connector.
Other symptoms
Base printer symptoms
Symptom Action
No Display Go to
“Control panel service check”
on page 188.
Fuser parts melted Go to
“LVPS service check” on
page 137.
Printer not communicating with host (USB) Go to
“USB print service check” on
page 190.
Printer not communicating with host (Network) Go to
“Network service check” on
page 192.
Machine does not POR (no power) Go to
“Dead machine service check”
on page 186.
7016
Diagnostic information
185