Actions Yes No
Step 7
Replace the controller board. See
“Controller board removal” on
page 282.
Did this fix the problem?
The problem is
solved.
Consult the next
level of support.
CCD service check
Actions Yes No
Step 1
Restart the device, and retry the scan/copy job. Repeat this step
with a few copy jobs.
Does the error return?
Go to step 2. No issue.
Step 2
Is the CCD ribbon cable properly connected to J30 on the
controller board?
Go to step 3. Properly connect
cable to J30.
Step 3
Replace the flatbed unit. See
“Flatbed assembly removal” on
page 372.
Did this resolve the issue?
The problem is
solved.
Replace the
controller board. See
“Controller board
removal” on
page 282.
Flatbed motor service check
Actions Yes No
Step 1
Ensure that the flatbed motor cable JFB1 is connected.
Is the cable connected?
Go to step 2. Properly connect the
cable.
Step 2
Replace the flatbed unit. See
“Flatbed assembly removal” on
page 372.
Is voltage present?
The problem is
solved.
Go to step 3.
Step 3
Replace the controller board. See
“Controller board removal” on
page 282.
Did this solve the problem?
The problem is
solved.
Contact the next
level of support.
7016
Diagnostic information
165