Flatbed legal scan service check
Action Yes No
Step 1
Check the JPLEN1 connector on the controller board for proper
connection.
Is it properly connected?
Go to step 3. Go to step 2.
Step 2
Reconnect the cable to the controller board.
Did this fix the problem?
The problem is
solved.
Go to step 3.
Step 3
Enter diagnostics mode and navigate to:
SCANNER TESTS > Sensor Test
Select Paper FB Long to perform the sensor test.
Did it pass?
Go to step 5. Go to step 4.
Step 4
Replace the flatbed. See
“Flatbed assembly removal” on
page 372.
Did this
fix
the problem?
The problem is
solved.
Go to step 5.
Step 5
Replace the controller. See
“Controller board removal” on
page 282.
Did this
fix
the problem?
The problem is
solved.
Contact the next
level of support.
ADF streak service check
Actions Yes No
Do streaks appear on the middle of scans when using the ADF? Clean the ADF glass
on the flatbed using
a lint-free cloth. Also,
clean the separator
roll and pad with a
damp cloth.
No issue to fix.
7016
Diagnostic information
167
To Next Page
Loading...
