Error code Description Action
80B Too many errors when transmitting in ECM
mode.
• Check line quality.
• Adjust ‘Transmit Level’.
• Select a lower ‘Max Speed’ value
under Fax Send settings.
80C Remote device failed to respond to the
CTC command.
• Select a lower ‘Max Speed’ value
under Fax Send settings.
• Adjust ‘Transmit Level’.
80D Received too many requests from remote
end to repeat the previous command sent.
• Check line quality.
• Adjust ‘Transmit Level’.
• Check if line conditions on remote
end will facilitate a good connection.
80E Functional limitation-Remote fax device
does not support G3 receive capability.
No action needed. Issue with the remote
device.
811 Failed to detect a fax device at the remote
end.
• Verify MFD is answering to fax call
and not a voice call.
• Decrease value of ‘Rings To Answer’
setting.
812 No more data rates available in V34
modulation scheme.
Adjust to a lower modulation scheme.
813 Timeout occurred after waiting too long to
receive a good frame.
Adjust “Receive Threshold”.
814 Tried too many times at selected speed
using V34 modulation scheme.
• Adjust ‘Transmit Level’.
• Adjust to a lower modulation
scheme.
815 Fax transmission was interrupted due to
power failure.
Troubleshoot MFP if error persists. See
“Modem/fax card service check” on
page 170.
818 Fax transmission failed due to insucient
memory to store scanned image.
Adjust ‘Memory Use’ setting to allocate
more memory for send jobs.
819 Fax transmission failed due to insucient
memory to store received image.
Adjust ‘Memory Use’ setting to allocate
more memory for receive jobs.
81A A timeout occurred during transmission of
a page in ECM mode.
Select a lower ‘Max Speed’ value under
Fax Send settings.
880 Failure to transmit training successfully in
V17, V29, V27 terminal modulation
schemes.
• Select a lower “Max Speed” under
Fax Send settings.
• Adjust the “Transmit Level”.
• Check line quality.
881 Failure to transmit training successfully in
V33, V29, V27 terminal modulation
schemes.
• Select a lower “Max Speed” under
Fax Send settings.
• Adjust the “Transmit Level”.
• Check line quality.
7016
Diagnostic information
177