4 Save the zip file.
Note: Make sure that the serial number in the zip file matches the serial number of the printer being
restored.
5 Extract the contents of the zip file, open the Readme file, and then follow the instructions in the file.
Notes:
• Perform the install instructions on the Readme file in the exact order shown. Only restart the printer
when instructed to in the file.
• For more information on how to flash the downloaded files, see “Updating the printer firmware ” on
page 245.
• To load the zip files that are extracted from the Service Restore Tool, see “Restoring solutions,
licenses, and
configuration
settings” on page 244.
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Repair information
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