Action Yes No
Step 3
Make sure the MPF pick roller and separator pad are free of debris.
Check both for wear or damage.
Are they free of damage?
Go to step 4. Replace the MPF
pick roller and
separator pad. See
“MPF pick roller
removal” on
page 314 and
“Separator pad
removal” on
page 320.
Step 4
a Remove the left cover.
b POR into the Diagnostics menu and perform a feed test:
Diagnostics Menu > Input Tray Tests > Feed Tests >
Multi‑Purpose Feeder
c Check the MPF solenoid for proper operation.
Does it function properly?
Go to step 5. Replace the MPF
solenoid. See
“MPF
solenoid removal”
on page 268.
Step 5
a Make sure the MPF gearbox is free of debris.
b Check the gears and spring of the MPF gearbox for wear or
damage.
Are they free of damage?
Go to step 6. Replace the MPF
gearbox. See
“MPF
gearbox removal”
on page 270.
Step 6
Does the error remain?
Contact the next
level of support.
The problem is
solved.
7016
Diagnostic information
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