Troubleshooting
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Troubleshooting
When media heaves up at feeding
We call the status of heaving media at feeding “cockling”.
When media cockling occurs, check the following items:
Note/ checking items Measures
Checking media set status (1) Check that the media is set straight and reset it.
Adjusting heater temperature
(1) Use the POST heater only.
(2) Lower all heaters’ temperatures.
Media feeding
(1) For roll media, feed the media by about tens of centimeters
to one meter.
(2) For leaf media, press and perform feed/ back
feed.
Do not leave the media in the heater warm-
ing status
(1) Do not start printing with the media cockled because it may
cause media jam.
Heighten the head
(1) For the thick media, make the head gap higher before
printing.
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