9 Troubleshooting 9-7
400000460008
Operating software
error: Cannot connect to
the analyzing unit
Serial port cable not
connected; Power
shutdown; PC serial port
damaged or mainboard of
the analyzing unit damaged.
Check the connection of the serial port cable, whether the
Power is on, the PC serial port or the serial port cable is
damaged.After all the above are excluded, check whether
the mainboard serial port is damaged. Restart the
analyzing unit and the operating software.
400000470008
Operating software
error: Handshake failed
Serial port cable not
connected; Power shut
down; PC serial port
damaged or analyzing unit
mainboard of the analyzing
unit damaged.
Check the connection of the serial port cable, whether the
Power is on, the PC serial prot or the serial port cable is
damaged.After all the above are excluded, check whether
the mainboard serial port is damaged. Restart the
analyzing unit and the operating software.。
400000510009
System environment
error: Self-check error
Main unit and subunits
selr-check error.
Restart the analyzing unit and operation unit.
400000520008
Operating software
error: Parameter
downloading error
Parameter downloading
failed. Parameter
configuration error
Check the connection between the serial port cable and
the mainboard. If the mainboard has been replaced, make
sure the control software is burnt in. Restart the parameter
downloading.
400000530008
Operating software
error: Mechanical
resetting error
Mechanical resetting error
Check the status of the moving parts and the connection of
the fluid path.Run mechanical resetting again. If the error
remains, test each moving part to figure out which one
goes wrong.
400000540008
Operating software
error: Cuvette segment
replacing error
Reaction disk movement
error.
Use the Alignment of the operating software to ensure the
movement of the reaction disk. After executing falure
recovery, replace the cuvette segment.
400000550008
Operating software
error: Background
measurement error
Photoelectric collection
error or light source
intensity not enough
Rerun measuring the background. Check the status of the
lamp and the filter wheel.
400000560008
Operating software
error: Cuvette blank
measurement error
Cuvette blank measurement
error.
Check whether the cuvettes are alright and the status of
the lamp and filter wheel.
400000570008
Operating software
error: Washing error
Wash solution not enough,
or fluid path connection
error.
Check whether there is insuffient DI water, and the
connection of fluid path and pump-valve assembly is
alright.
400000580008
Operating software
error: Startup check is
not finished normally
Startup error.
Check the serial port connection. Restart the analyzing
unit and operating software, then run startup.
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