Mitel 6910 - Goodbye Key Cancels Incoming Calls; Configuring Goodbye Key to Cancel Incoming Calls

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ADDITIONAL FEATURES GOODBYE KEY CANCELS INCOMING CALLS
GOODBYE KEY CANCELS INCOMING CALLS
The 6910 has a feature that allows you to configure the Goodbye key to drop a second incoming call or
ignore incoming calls presented to the phone when you are on an active call. The parameter is called
Goodbye Key Cancels Incoming Call and is configurable via the Mitel Web UI.
If you enable this parameter, which is the default, pressing the key rejects calls coming into the
phone while you are on an active call. When you disable this parameter, pressing the key hangs
up the active call.
If you disable this feature, and the phone receives another call when an active call is already present, the
6910 displays 2 Ignore on the LCD. For the 6910, you must use the navigation key to ignore the call.
CONFIGURING GOODBYE KEY TO CANCEL INCOMING CALLS
MITEL WEB UI
1. Click on Basic Settings > Preferences > General.
2. The Goodbye Key Cancels Incoming Call field is enabled by default. If required, disable this field
by unchecking the check box.
3. Click Save Settings.