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ADDITIONAL FEATURES INCOMING INTERCOM CALL FEATURES
incoming intercom call. It also mutes the microphone. If the intercom call comes into the phone while an
active call is already present, the phone puts the active call on hold and answers the intercom call.
You can change the behavior of how the phone handles incoming intercom calls by enabling/disabling
specific parameters using the Mitel Web UI.
• Auto Answer
• Microphone Mute
• Play Warning Tone
• Allow Barge In
AUTO-ANSWER/PLAY WARNING TONE
The auto-answer feature on the IP phone allows you to enable or disable automatic answering for an
Intercom call. If Auto-Answer is enabled, the phone automatically answers an incoming intercom call. If
Play Warning Tone is also enabled, the phone plays a tone to alert you before answering the intercom
call. If Auto-Answer is disabled, the phone treats the incoming intercom call as a normal call.
Auto-Answer and Play Warning Tone are enabled by default.
NOTE: Your Administrator can set a time period delay before the phone automatically answers. Contact
your System Administrator for more information.
MICROPHONE MUTE
You can mute or unmute the microphone on the IP phone for intercom calls made by the originating caller.
If you want to mute the intercom call, you enable this feature. If you want to unmute (or hear the intercom
call), you disable this feature. Microphone Mute is enabled by default.
ALLOW BARGE IN
You can configure whether or not the IP phone allows an incoming intercom call to interrupt an active call.
The Allow Barge In parameter controls this feature. When you enable the this parameter, which is the
default value, an incoming intercom call takes precedence over any active call, by placing the active call
on hold and automatically answering the intercom call. When you disable this parameter, and there is an
active call, the phone treats an incoming intercom call like a normal call and plays the call warning tone.
Allow Barge In is enabled by default.
CONFIGURING INCOMING INTERCOM SETTINGS
MITEL WEB UI
1. Click on Basic Settings > Preferences > Incoming Intercom Settings.
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