Mitel 6910 - E.164 SUPPORT; USING A HEADSET; REDIAL

WHEN ON HOLD . . . . . . . . . . . . . . . . . . . . . . . . . . .96
AUTOMATIC HOLD . . . . . . . . . . . . . . . . . . . . . . . . . .97
RETRIEVING A HELD CALL . . . . . . . . . . . . . . . . . . . . . .97
TRANSFERRING CALLS . . . . . . . . . . . . . . . . . . . . . . . . . . . .97
BLIND TRANSFER . . . . . . . . . . . . . . . . . . . . . . . . . . .98
CONSULTATIVE TRANSFER . . . . . . . . . . . . . . . . . . . . . .98
DIRECT TRANSFER . . . . . . . . . . . . . . . . . . . . . . . . . .98
TRANSFERRING CALLS . . . . . . . . . . . . . . . . . . . . . . . .98
TRANSFERRING AN EXISTING CALL TO ANOTHER EXISTING CALL 99
COMPLETING A TRANSFER TO A CONTACT IN PHONE DIRECTORY 99
INDICATION OF TRANSFERRED CALLS . . . . . . . . . . . . . . .99
CONFERENCING CALLS . . . . . . . . . . . . . . . . . . . . . . . . . . . 100
LOCAL CONFERENCING . . . . . . . . . . . . . . . . . . . . . . 100
CENTRALIZED CONFERENCING (FOR SYLANTRO AND BROADSOFT CALL
MANAGERS) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102
ENDING A CONFERENCE AND TRANSFERRING REMAINING PARTIES 104
ENDING CALLS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104
MANAGING CALLS . . . . . . . . . . . . . . . . . . . . . . . . . . . . .105
DIRECTORY . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105
GENERAL DIRECTORY FUNCTIONS . . . . . . . . . . . . . . . . 106
LOCAL DIRECTORY FEATURES . . . . . . . . . . . . . . . . . . . 107
ADDING NEW ENTRIES TO THE LOCAL DIRECTORY . . . . . . . 108
EDITING AN EXISTING LOCAL DIRECTORY ENTRY . . . . . . . . 108
DELETING ENTRIES IN THE LOCAL DIRECTORY . . . . . . . . . . 109
DELETE ALL ENTRIES IN THE LOCAL DIRECTORY . . . . . . . . . 109
SAVING ENTRIES TO THE LOCAL DIRECTORY . . . . . . . . . . . 109
DOWNLOADING THE DIRECTORY TO YOUR PC . . . . . . . . . 110
EXTERNAL DIRECTORY SOURCE FEATURES . . . . . . . . . . . . 110
CALLERS LIST . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111
ACCESSING THE CALLERS LIST . . . . . . . . . . . . . . . . . . . 112
EDITING ENTRIES IN THE CALLERS LIST . . . . . . . . . . . . . . 113
DELETING AN ENTRY IN THE CALLERS LIST . . . . . . . . . . . . 113
DELETING ALL ENTRIES IN THE CALLERS LIST . . . . . . . . . . . 113
MISSED CALLS INDICATOR . . . . . . . . . . . . . . . . . . . . . 114
DOWNLOADING THE CALLERS LIST TO YOUR PC . . . . . . . . . 114
VOICEMAIL . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115
DND AND CALL FORWARD . . . . . . . . . . . . . . . . . . . . . . . . . 115
DND CONFIGURATION . . . . . . . . . . . . . . . . . . . . . . . 116
CONFIGURING A DND KEY . . . . . . . . . . . . . . . . . . . . . 116
CONFIGURING DND USING THE MITEL WEB UI . . . . . . . . . 117
USING DND MODES VIA THE IP PHONE UI . . . . . . . . . . . . 118
CALL FORWARD CONFIGURATION . . . . . . . . . . . . . . . . 120
CONFIGURING CFWD USING THE MITEL WEB UI . . . . . . . . 121
USING CFWD VIA THE IP PHONE UI . . . . . . . . . . . . . . . . 123