MUTOH ValueJet 1304 - Troubleshooting

User’s Guide ValueJet 1304
Troubleshooting
AP-75780 - Revision 1.3 113
6
6.3 Troubleshooting
This section describes undisplayed malfunctions and failures of the printer, possible causes
and countermeasures.
6.3.1 Problems in installation and introduction
Cannot perform ink replenishment
Ink does not come out after ink replenishment
N° Possible cause Remedy Reference
1
Is the front cover open or media
loading lever raised?
Close the front cover, or
lower the media loading
lever.
Installing roll
media on
page40
2
Are the four ink cartridges fully
inserted?
Fully insert the four ink
cartridges.
Replacing ink
cassettes on
page30
N° Possible cause Remedy Reference
1 Is the ink cartridge cold and frozen?
Leave the cartridge at room
temperature for at least 3
hours, and perform cleaning
several times.
Open the
front cover. on
page98
2
Is the power turned OFF during ink
replenishment?
Turn the power ON again
and continue ink
replenishment.
Replacing ink
cassettes on
page30
3
Occasionally, normal printing cannot
be performed after ink
replenishment.
Perform cleaning several
times, and check it each
time.
Open the front
cover. on
page98