MUTOH ValueJet 1304 - 8 AP-75780 - Revision 1.3

User’s Guide ValueJet 1304
Troubleshooting
116 AP-75780 - Revision 1.3
The media is crumpled during initialization
5
Are you using the printer in an
environment other than the one
specified, such as in direct sunlight?
Only use the printer in an
environment that is specified
for use.
Installation
manual
6
Are you using folded, torn or rolled
media?
Replace the media.
Notes on
handling
media on
page38
7 Does the media bend?
Use the recommended media.
When using media other than
the dedicated one, set the
Vacuum Fan menu.
MediaType
menu on
page63 and
Panel Setup
Menu on
page62
N° Possible cause Remedy Reference
Note
 If the media is jammed or torn, remove it according to ““When media is jammed
on page111“.
N° Possible cause Remedy Reference
1
Are you using the recommended
media?
Use the recommended
media.
MediaType
menu on
page63
2
Is the loading position of the media
correct?
Set the media correctly.
Setting roll
media on
page42
3 Is the media loaded at an angle? Set the media straight.
Setting roll
media on
page42
4
Are there any foreign materials such
as paper attached to the
pressurizing roller?
Clean the pressurizing roller.
Cleaning the
inside of the
printer on
page96
5
Is the printer used in an environment
other than the one specified, such as
near an air conditioner?
Only use the printer in an
environment that is specified
for use.
Installation
manual
6
Are you using folded, torn or rolled
media?
Replace the media.
Notes on
handling media
on page38