MUTOH ValueJet 1304 - Page 117

User’s Guide ValueJet 1304
Troubleshooting
AP-75780 - Revision 1.3 117
6
The wrong media size is set during initialization
Media jams frequently occur
N° Possible cause Remedy Reference
1
Are you using the recommended
media?
Use the recommended
media.
MediaType
menu on
page63
2 Is the media loaded at an angle? Set the media straight.
Setting roll
media on
page42
3
When the media is set, does it curl
upward?
Straighten the media or set a
new media.
Setting roll
media on
page42
4
Is the printer used in an environment
other than the one specified, such as
near an air conditioner?
Only use the printer in an
environment that is specified
for use.
Installing roll
media on
page40
5
Are you using media that has been
printed on already?
Use a new media.
MediaType
menu on
page63
Note
 If media other than the recommended one is used, correct media feeding
cannot be assured.
N° Possible cause Remedy Reference
1
Are you using the recommended
media?
Use the recommended
media.
MediaType
menu on
page63
2
Is the media used in an environment
other than the one specified?
Use the media in a dedicated
environment.
Notes on
handling media
on page38
3 Are you using the old media?
Replace it with new media.
Replacing roll
media on
page50
4
Are you using the folded or wrinkled
media?
5 Does the media bend?
Use the recommended
media.
When using media other than
the dedicated one, set the
Vacuum Fan menu.
MediaType
menu on
page63
Panel Setup
Menu on
page62