MUTOH ValueJet 1304 - Media-Related Troubleshooting

User’s Guide ValueJet 1304
Troubleshooting
AP-75780 - Revision 1.3 115
6
Cannot use the computer online using LAN
6.3.3 Media-related troubleshooting
The media slips or is torn during initialization
N° Possible cause Remedy Reference
1
Is the network interface cable
connected correctly?
Confirm the types of the cross
and straight cables, and
connect the network interface
cable correctly.
2
Are the network settings configured
correctly?
Configure the network
settings correctly.
Panel Setup
Menu on
page62
3
Match the printer’s network settings
with the computer side environment.
Match this product’s network
settings with the computer
side environment.
4
Does the Data lamp turn on after
sending printing data from the
computer?
If the Data lamp does not turn
on, contact the computer
manufacturer.
—
Note
 If the media is jammed or torn, remove it according to "“When media is jammed on
page111”.
N° Possible cause Remedy Reference
1
Are you using the recommended
media?
Use the recommended media.
MediaType
menu on
page63
2
Is the loading position of the media
correct?
Set the media correctly.
Installing roll
media on
page40
3 Is the scroller set correctly? Set the scroller correctly.
Installing roll
media on
page40
4
Are there any foreign materials such
as paper attached to the
pressurizing roller?
Clean the pressurizing roller.
Cleaning the
inside of the
printer on
page96