MUTOH ValueJet 1304 - Printing-Related Troubleshooting

User’s Guide ValueJet 1304
Troubleshooting
118 AP-75780 - Revision 1.3
The media veers during printing
6.3.4 Printing-related troubleshooting
Printing is partially stained or incomplete
The printing position is incorrect (some parts of the media cannot be printed on)
N° Possible cause Remedy Reference
1
Are you using the recommended
media?
Use the recommended
media.
MediaType
menu on
page63
2
Is the loading position of the media
correct?
Set the media correctly.
Setting roll
media on
page42
3 Is the scroller set correctly? Set the scroller correctly.
Installing roll
media on
page40
Note
 Proper print quality may not be obtained with the media other than the
recommended one.
N° Possible cause Remedy Reference
1 Does the media include moisture?
Replace it with new media.
Replacing roll
media on
page50
2
Are you using the folded or wrinkled
media?
3 Does the media bend?
Use the recommended
media.
When using media other than
the dedicated one, set the
Vacuum Fan menu.
MediaType
menu on
page63 and
Panel Setup
Menu on
page62
N° Possible cause Remedy Reference
1
Is the loading position of the media
correct?
Set the media correctly.
Setting roll
media on
page42
2
Did you set up the origin and print
position?
Cancel or reset the settings of
the origin and print position.
Panel Setup
Menu on
page62