7 Troubleshooting VJ-1624X/1624WX/1924WX OPERATION MANUAL
328 7.1 Malfunctions and failures
(2) The media is crumpled during initialization
If the media is jammed or torn, remove it according to 7.3 The media is jammed.
No. Possible cause Remedy Reference
1 Are you using the recommended media? Use the recommended media.
4.2.1 Media
type
2 Is the loading position of the media correct? Load the media correctly.
3.4.2 Setting
Roll Media
3 Is the roll media loaded correctly? Load the roll media correctly.
3.4.1 Loading
roll media
4 Are there any foreign materials such as torn
paper attached to Pressurizing roller?
Clean Pressurizing roller.
6.2.2 Cleaning
the inside of the
printer
5 Is the printer being used in an environment
other than the one specified, such as in direct
sunlight?
Only use the printer in an environment that is
specified for use.
Installation
manual
6 Are you using creased, damaged, torn or
curled media?
Replace the media.
4.2.2 Cautions
on handling media
7 Does the media bend? Use the recommended media.
When using media other than the
recommended one, set the Vacuum Fan menu.
4.2.1 Media
type
5.1.1.1.7
Vacuum Fan menu
No. Possible cause Remedy Reference
1 Are you using the recommended media? Use the recommended media.
4.2.1 Media
type
2 Is the loading position of the media correct? Load the media correctly.
3.4.2 Setting
Roll Media
3 Is the media loaded at an angle? Set the media straight.
3.4.2 Setting
Roll Media
4 Are there any foreign materials such as torn
paper attached to Pressurizing roller?
Clean Pressurizing roller.
6.2.2 Cleaning
the inside of the
printer
5 Is the printer used in an environment other
than the one specified, such as near an air
conditioner?
Only use the printer in an environment that is
specified for use.
Installation
manual
6 Are you using creased, damaged, torn or
curled media?
Replace the media.
4.2.2 Cautions
on handling media
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