7 Troubleshooting VJ-1624X/1624WX/1924WX OPERATION MANUAL
336 7.2 Error messages
15 [****] S/C Col.Err Ink cartridge is inserted into a
wrong Ink cartridge slot.
Insert it into the correct Ink
cartridge slot.
6.1.1 Replacing Ink
cartridges
16 [*] S/C Ink Err This type of ink cannot be
used for this printer.
Contact your local MUTOH
dealer.
6.1.1 Replacing Ink
cartridges
17 [*] S/C CodeErr An improper Ink cartridge is
inserted.
Contact your local MUTOH
dealer.
—
18 [*] Broken Chip IC chip is broken. Replace with the new Ink
cartridge.
6.1.1 Replacing Ink
cartridges
19 Full WasteInkTank Waste fluid tank is full.
(Stops operation)
Dispose of waste fluid.
6.3 Disposal of
waste fluids
20 Life Times
[Head]
The operational life of Print
head has almost expired.
(Continues operation)
Contact your local MUTOH
dealer.
—
21 Life Times
[Pump]
The operational life of the
pump motor is almost
expired.
(Continues operation)
Contact your local MUTOH
dealer.
—
22 Life Times
[CR Motor]
The life CR motor is almost
expired.
(Continues operation)
Contact your local MUTOH
dealer.
—
23 Life Times
[PF Motor]
The operational life of PF
motor is almost expired.
(Continues operation)
Contact your local MUTOH
dealer.
—
24 [****] Change Plug Time to replace Connector
rubber of High-capacity ink
pack adapter.
(VJ-1624X only)
Replace Connector rubber.
High-capacity ink
pack adapter Operation
Manual "3.2 Replacing
Connector Rubber"
25 No connector cap. Connector cap is off the
connector.
(VJ-1624X only)
Install Connector cap to the
connector of
Spectrophotometer on Print
head.
4.5 Using
Spectrophotometer
(VJ-1624X only)
26 Measurement Error
(Take Up Roll)
Media ejection mode is set to
"Take-up".
(VJ-1624X only)
Change the setting to "Off".
5.1.6 Output Mode
menu
27 Measurement Error
(Media detection)
The Media detection menu is
set to "Off".
(VJ-1624X only)
Change the setting to either
"Width" or "Top&Width".
5.1.4 Media Initial
menu
28 Measurement Error
(Media width)
The width of the media
installed does not match the
color target to be measured.
(VJ-1624X only)
Remove the media currently
set, and set a correct color
target.
3.4 Loading media
29 Measurement Error
(Command)
The parameters of the
command sent from RIP
software are abnormal.
(VJ-1624X only)
Check the settings of color
calibration or color profiling
of the RIP software.
—
No. Display Description Remedy Reference
To Next Page