Program Num-
ber
Program Name Default
11-16-05 Single Digit Service Code Setup - Camp-On #
15-07-01 Programmable Function Keys Refer to Programming Manual.
20-01-08 System Options - Trunk Queuing Callback Time 15 (seconds)
20-01-09 System Options - Callback/Trunk Queuing Cancel Time 64800 (seconds)
20-06-01 Class of Service for Extensions Extension 101 is Class 15 and other Ex-
tension are Class 1
20-11-07 Class of Service Options (Hold/Transfer Service) - Trans-
fer Without Holding
COS 01~15 = 0
20-29-01 Timer Class for Extensions 0
20-31-01 Timer Class Timer Assignment - Trunk Queuing Callback
Duration Time
15 (seconds)
20-31-02 Timer Class Timer Assignment - Callback / Trunk Queu-
ing Cancel Time
64800 (seconds)
Operation
To queue for a busy trunk:
1. Try to access the busy trunk.
2. Dial 750 or press the Trunk Queuing/Camp-On key (PRG 15-07 or SC 751: 35).
3. Hang up to leave a Trunk Queuing request.
- OR -
Wait Off-Hook to Camp-On to the trunk.
To answer when Trunk Queuing calls you back:
1. Lift the handset.
To cancel a Trunk Queuing/Camp-On request:
1. At the Multiline Terminal, press idle Speaker key.
- OR -
At the Single Line Terminal, lift the handset.
2. Dial 770.
3. At the Multiline Terminal, press Speaker key to hang up.
- OR -
At the Single Line Terminal, hang up.
SL1100
ISSUE 2.0
1-760
Trunk Queuing/Camp-On
T
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