Forced Trunk Disconnect
Description
Forced Trunk Disconnect allows an extension user to disconnect (release) another extension active
outside call. The user can then place a call on the released trunk. Forced Trunk Disconnect lets a user
access a busy trunk in an emergency, when no other trunks are available. Maintenance technicians
can also use Forced Trunk Disconnect to release a trunk on which there is no conversation. This can
happen if a trunk does not properly disconnect when the outside party hangs up.
Forced Trunk Disconnect abruptly terminates the active call on the line. Only
use this feature in an emergency and when no other lines are available.
Conditions
This feature only works on an analog trunk. ISDN and IP trunks do not have the Forced Trunk
Disconnect available.
Default Settings
• COS 15 = Enable
• COS 01~14 = Disable
System Availability
Terminals
All Terminals
Required Component(s)
Analog Trunks
Related Features
Central Office Calls, Placing
Guide to Feature Programming
Program Number
Program Name Default
11-10-26 Service Code Setup (for System Administrator) -
Forced Trunk Disconnect
not assigned
20-06-01 Class of Service for Extensions Extension 101 is Class 15 and other Ex-
tension are Class 1
20-07-11 Class of Service Options (Administrator Level) -
Forced Trunk Disconnect (analog trunk only)
COS 01~15 = 1
SL1100 ISSUE 2.0
1-292
Forced Trunk Disconnect
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