Call Duration Timer
Description
Call Duration Timer lets a Multiline Terminal with an LCD time their trunk calls on the telephone
display. This helps users that must keep track of their time on the telephone. For incoming trunk calls,
the Call Time begins as soon as the user answers the call.
Conditions
• The Call Timer starts over each time the call is retrieved from Hold or Park.
• The Call Duration Timer (Program 20-13-36) is not displayed for inbound ACD calls. (V1.5 or higher)
Default Settings
Enabled
System Availability
Terminals
All Multiline Terminals
Required Component(s)
None
Related Features
Alphanumeric Display
Guide to Feature Programming
Program Num-
ber
Program Name Default
20-06-01 Class of Service for Extensions Extension 101 is Class 15 and other Exten-
sion are Class 1
20-09-06 Class of Service Options (Incoming Call Service) - In-
coming Time Display
COS 01~15 = 0
20-13-36 Class of Service Options (Supplementary Service) -
Call Duration Timer Display
COS 01~15 = 1
21-01-03 System Options for Outgoing calls - Trunk Interdigit
Time (External)
5 (seconds)
ISSUE 2.0 SL1100
Features and Specifications Manual 1-81
C
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