Program Num-
ber
Program Name Default
20-11-13 Class of Service Options (Hold/Transfer Service) - Opera-
tor Transfer After Hold Callback
COS 01~15 = 0
20-17-01 Operator Extension - Operator’s Extension Number 101
24-01-01 System Options for Hold - Hold Recall Time 90 (seconds)
24-01-02 System Options for Hold - Hold Recall Callback Time 30 (seconds)
24-01-03 System Options for Hold - Exclusive Hold Recall Time 90 (seconds)
24-01-04 System Options for Hold - Exclusive Hold Recall Callback
Time
30 (seconds)
24-01-05 System Options for Hold - Forced Release of Held Call 1800 (seconds)
Operation
System Hold
To place an outside call on System Hold:
Press Hold key.
To pick up an outside call on System Hold:
1. If you know the specific line number, dial 672 + Line number (001~084).
Exclusive Hold
To place an outside call on Exclusive Hold:
Press the Exclusive Hold key (PRG 15-07-01 or SC 751: 45).
Single Line Terminal
1. Hookflash.
2. Dial 749.
To pick up an outside call on Exclusive Hold:
1. Press the flashing line key.
Single Line Terminal
1. Dial 759.
Group Hold
To place a call on Hold so anyone in your Department Group can pick it up:
1. Press Hold key.
2. Dial 732.
3. Press Speaker key to hang up.
ISSUE 2.0
SL1100
Features and Specifications Manual 1-309
H