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Before Contacting Customer Support
Troubleshooting
You may be able to resolve any issues with the camera by following the
steps below. Check this list before consulting your retailer or Nikon-
authorized service representative.
Before Contacting Customer Support
STEP
1
Check the list of common problems.
Common problems and solutions are listed in the following
sections:
•
“Problems and Solutions” (
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783)
•
“Alerts and Error Messages” (
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794)
STEP
2
Turn the camera off and remove the battery, then wait
about a minute, re-insert the battery and turn the camera
on.
D
The camera may continue to write data to the memory card
after shooting. Wait at least a minute before removing the
battery.
STEP
3
Search Nikon websites.
•
For support information and answers to frequently asked
questions, visit the website for your country or region (
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33).
•
To download the latest firmware for your camera, visit:
https://downloadcenter.nikonimglib.com/
STEP
4
Consult a Nikon-authorized service representative.
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