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Nortel CallPilot User Manual

Nortel CallPilot
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Nortel CallPilot
703t Server Maintenance and
Diagnostics
NN44200-702
.

Table of Contents

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Nortel CallPilot Specifications

General IconGeneral
TypeVoice Messaging and Unified Messaging Server
ModelCallPilot
ManufacturerNortel
Storage CapacityVaries by model
StorageHard disk
VoIP ProtocolH.323, SIP
Voice Mail PortsVaries by model
User InterfaceWeb-based administration, Telephone User Interface (TUI)
CompatibilityNortel PBX systems (via integration)
FunctionsVoicemail, Auto Attendant, Unified Messaging
CapacityVaries by model
NetworkingEthernet
RedundancyOptional redundant storage

Summary

Troubleshooting Your CallPilot System

Interpreting POST Diagnostics

Explains Power-On Self-Test (POST) beep codes for error identification.

What to Do When the Server Fails to Boot into Service

Tasks to determine why the server fails the bootup cycle.

Using Windows Online Diagnostic Tools

Using TCP/IP Diagnostic Tools

Describes TCP/IP diagnostic tools for network adapter troubleshooting.

Using CallPilot Manager to Monitor Hardware

Replacing Basic Chassis Components

Preparing the Server for Hardware Maintenance

Steps to prepare the server before starting hardware maintenance.

Removing the Side Cover

How to remove the server side cover for interior access.

Replacing a Front System Fan

Procedure for replacing a malfunctioning front system fan.

Replacing Media Drives

Replacing a Faulty Hard Drive

Steps to replace a faulty hard drive in the server.

RAID Operations

Configuring RAID Using LSI Elite 1600 Controller and Ctrl+M

Steps to configure RAID using the LSI Elite 1600 controller.

Working with DIMMs and the CPU

Replacing the CPU

Procedure for replacing the server's CPU.

Working with the CallPilot Server BIOS

Recovering from Corrupted CMOS and BIOS

Procedures to recover from corrupted CMOS or BIOS.

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