60 Chapter 6 Using CallPilot Manager to monitor hardware
Component
Start,
stop?
Courtesy
stop?
Diagnostics
available?
Replaceable
?
Call channel
s
Yes Yes No No
DS30X link Yes No No No
Note: The MGate card and DS30X cable are replaceable. If you are having
problems with the DS30X link, determine if either one or both of those items are
causing the problem and need to be replaced.
Viewing component states
View a component state to determine the general condition of the
component, including whether the component is disabled or off duty. The
component state is shown in the Maintenance section of the Maintenance
screen.
Component states
You can determine the state of a component by looking at the State box
in the Maintenance section.
State
Description
Active The component is working and currently involved in
processing a call.
Disabled The diagnostic failed.
Idle The component is working but not currently involved
in processing a call.
InTest A diagnostic is running on the component.
Loading The component has been started, which takes it out
of the Off Duty state.
This state occurs quickly and is immediately followed
by Idle.
No resources The hardware required for the component to operate is
not installed or is not operating properly.
Not Configured The component is not configured in CallPilot.
For example, a multimedia channel is not being used
because it was not allocated in the Configuration
Wizard.
Off Duty The component has been stopped.
Remote Off Duty The component has been taken out of service at the
switch.
Nortel CallPilot
703t Server Maintenance and Diagnostics
NN44200-702 01.03 Standard
5.0 3 April 2007
Copyright © 2007, Nortel Networks Nortel Networks Confidential
.
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