Nortel CallPilot - Working with the Multimedia Monitor

Working with the Multimedia Monitor 67
To view the last diagnostics result
ATTENTION
Nortel recommends that you cour tesy stop rather than stop a component if
possible. For instructions, see "Starting and stopping components" (page 62).
Step Action
1
Run CallPilot Manager and log in.
2
In CallPilot Manager, click Maintenance → Maintenance Admin.
Result: The Maintenance screen appears.
3
Click the plus sign (+) beside the CallPilot server to expand the
component tree.
4
Continue clicking the plus sign (+) until the component with which
you want to work is visible.
5
Click the hardware component for which you want to run diagnostics.
Result: The Maintenance screen refreshes to show details about
the component.
6
Scroll down to the Diagnostics section.
7 Check the check box for each diagnostic for which you want to
review results.
8
Click Get Last Result.
Result: The results appear in the Diagnostic Results box with the
following information:
•
diagnostic title
•
diagnostic result: pass or fail
•
the date and time the test was completed
—End—
Working with the Multimedia Monitor
The Multimedia Monitor shows the status of multimedia channels. The
multimedia channels are the DSP ports that process the calls. They are the
voice, fax, and speech recognition channels.
Nortel CallPilot
703t Server Maintenance and Diagnostics
NN44200-702 01.03 Standard
5.0 3 April 2007
Copyright © 2007, Nortel Networks Nortel Networks Confidential
.