64 Chapter 6 Using CallPilot Manager to monitor hardware
Button Description
Start If the selected component is out of service, click this button to
put it into service.
Courtesy
Stop
Click this button to take the selected component out of
service. CallPilot waits for the call to be completed before
disabling the component.
ATTENTION
If you are courtesy stopping all components (that is, you
are taking the entire system down), ensure that you inform
all administrators, desktop messaging users, and web
messaging users so that they can log off their sessions
before you proceed.
The system asks you to confirm the Courtesy stop. If you
click OK, the component is put out of service after all calls
are finished.
Stop
Click this button to take the selected component out of
service immediately. All calls that are in progress are
disconnected immediately.
ATTENTION
If you are stopping all components (that is, you are
taking the entire system down), ensure that you inform
all administrators, desktop messaging users, and web
messaging users so that they can log off their sessions
before you proceed.
Running integrated diagnostics
Run diagnostic tests from the Diagnostics section on the Maintenance
screen in the following circumstances:
•
You want to ensure that a component is operating properly after
installing or reinstalling it.
• The CallPilot server has trouble processing incoming calls, and you
hope that diagnostic results can tell you why.
Problems include static, dropped calls, and cross talk (hearing another
conversation).
Nortel CallPilot
703t Server Maintenance and Diagnostics
NN44200-702 01.03 Standard
5.0 3 April 2007
Copyright © 2007, Nortel Networks Nortel Networks Confidential
.
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