Nortel CallPilot - Page 65

Running integrated diagnostics 65
Before you begin
ATTENTION
Take the component out of service before you run the diagnostic test. See
"Starting and stopping components" (page 62).
Diagnostic tests available for each component
The diagnostic tests that are available for each component are listed in the
Diagnostic section of the Maintenance screen. To view the list of diagnostic
tests for a particular component, click the component in the component tree.
Components that have diagnostic tests available
The following table identifies the components on which you can run
diagnostics when connected to a Mer idian 1 switch or Communication
Server 1000.
Diagnostics tests available for components
Component
Diagnostics
available? Replaceable?
Media Bus No No
MPB board Yes Yes
Time Switch No No
Multimedia Channels No Yes
(via MPB96 board)
DS30X link No No
Channels No No
If a diagnostic test fails or cannot be run
If a warning message appears, the diagnostic test cannot be run because a
prerequisite condition has not been met. If a diagnostic test fails, a message
appears in a new browser window (see the example on page step 9).
In both cases, check the Alarm Monitor to determine the reason and the
appropriate action to take.
If the Alarm Monitor and Event Browser do not provide a solution to a
hardware problem, you may need to replace or service a component. If
the problem is with a component that is not replaceable because it is not
a physical entity (such as the Time Switch), you must either replace its
parent component or contact your Nortel technical support representative,
depending on the component.
Nortel CallPilot
703t Server Maintenance and Diagnostics
NN44200-702 01.03 Standard
5.0 3 April 2007
Copyright © 2007, Nortel Networks Nortel Networks Confidential
.