62 Chapter 6 Using CallPilot Manager to monitor hardware
Starting and stopping components
When you stop a component, you take it out of service and prevent it from
operating. You must stop a component before you can replace it (if the
component is replaceable) or run a diagnostic test on it.
To bring an out-of-service component back into service, you must start it.
Start and stop components from the Maintenance section on the
Maintenance screen.
ATTENTION
Nortel recommends that, if possible, you courtesy stop a component. Courtesy
stop is available only at the individual channel level.
To courtesy down CallPilot, use the following:
•
Multimedia Monitor - to courtesy stop a range of multimedia channels
•
Channel Monitor - to courtesy stop a range of call channels:
— DS30X channels (also known as DS0 channels)
Stop versus Courtesy stop
The following two methods of taking a component out of service allow you to
choose how active calls are affected:
Courtesy stop
A Courtesy stop is the recommended way to take the component out of
service only after the component has finished processing an active call.
Courtesy stop is preferred over a regular Stop.
•
If the component is processing a call, the call is not dropped; the
component remains active until the call is finished.
•
If the component is not in use, it is taken out of service immediately.
Stop
A Stop takes the component out of service immediately, regardless of
whether the component is currently processing calls. All active calls are
dropped. Perform a Stop only when severe problems affecting a large
number of incoming calls occur or if your organization determines a special
need for it.
Components that can be started and stopped
The following components can be started and stopped when connected to
a Meridian 1* or CS 1000* switch:
Nortel CallPilot
703t Server Maintenance and Diagnostics
NN44200-702 01.03 Standard
5.0 3 April 2007
Copyright © 2007, Nortel Networks Nortel Networks Confidential
.