Nortel CallPilot - Getting Help from a Specialist by Using an Express Routing Code; Getting Help through a Nortel Distributor or Reseller

12 Chapter 1 How to get help
Getting help from a specialist by using an Express Routing Code
To access some Nortel Technical Solutions Centers, you can use an Express
Routing Code (ERC) to quickly route your call to a specialist in your Nortel
product or service. To locate the ERC for your product or service, go to:
h
ttp://www.nortel.com/erc
Getting help through a Nortel distributor or reseller
If you purchased a service contract for your Nortel product from a distributor
or authorized reseller, contact the technical support staff for that distributor
or reseller.
Nortel CallPilot
703t Server Maintenance and Diagnostics
NN44200-702 01.03 Standard
5.0 3 April 2007
Copyright © 2007, Nortel Networks Nortel Networks Confidential
.