45584901TH Rev.1
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Oki Data CONFIDENTIAL
[F101_0] HDD connection error (HDD connection cannot be detected.)
[F101_1] Root partition mount error (HDD formatting fails.)
[F101_2][F101_3] Partition mount error (The HDD cannot be connected (mounted) caused
by damage to areas other than those described in the F101_1 and F101_4 to F101_9 errors.)
[F101_5] Partition mount error (The HDD cannot be connected (mounted) caused by
damage to the “/registration” partition.)
[F101_6] Partition mount error (The HDD cannot be connected (mounted) caused by
damage to the “/backup” partition.)
[F101_7] Partition mount error (The HDD cannot be connected (mounted) caused by
damage to the “/imagedata” partition.)
[F101_8] Partition mount error (The HDD cannot be connected (mounted) caused by
damage to the “/storage” partition.)
[F101_9] Partition mount error (The HDD cannot be connected (mounted) caused by
damage to the “/encryption” partition.)
Classification Contents
Other service call HDD unmounted: Connection of HDD cannot be detected.
Sub-code 0: HDD connection error (HDD connection cannot be detected.)
Sub-code 1: Root partition mount error (HDD formatting fails.)
Sub-code2,3:Partitionmounterror(Theareasotherthanthose
describedintheF101_1andF101_4toF101_9errorsaredamaged.)
Sub-code 5: Partition mount error (The "/registration" partition is damaged.)
Sub-code 6: Partition mount error (The "/backup" partition is damaged.)
Sub-code 7: Partition mount error (The "/imagedata" partition is damaged.)
Sub-code 8: Partition mount error (The "/storage" partition is damaged.)
Sub-code 9: Partition mount error (The "/encryption" partition is damaged.)
Check item Measures
HDD,CUboard,Setting 1.TurnthepoweroftheequipmentOFFandchecktheconnectionof
the HDD.
- Connector and harness check
- Check if the connector pins of the HDD are bent.
- CheckifHDDforotherequipmentisnotinstalled.
- CheckifSRAMforotherequipmentisnotinstalled.
2.Iftheerrorstilloccursafterstep1,performthefollowing.
- Perform[3C]-[5](KeyBackupRestore)andcheckthateachKey
Statusis"OK".
- Ifnot,recoverthekey(copy"SRAMKeyStatus"to"FROMKey
Status" or vice versa).
3.Iftheerrorstillpersistsafterstep2,performthefollowing.
- Perform[3C]-[3](FormatHDD),andtheninstall"SystemSoftware
(HD data)" with [49] - [4].
Notes:
The following items will be deleted by performing [3C] - [3] (Format
HDD).
• MessageLog
• JobLog
• SpoolData(Print,Emailreception)
• Template
IfF101_1occurswithADI-HDDortheerrorpersistsafter
performingstep3,performstep3afterperforming[4]+[C]+[POWER]
→
1. Revert factory initial status HDD.
4.Iftheerrorpersistsevenafterstep3,replacetheHDD.
Replacement part Measure
HDD
CU board