45584901TH Rev.1
5-53 /
Oki Data CONFIDENTIAL
[F109_3] Key consistency error (HDD encryption parameter damage)
Classification Contents
Other service call Keyconsistencyerror-ParameterusedforHDDpartitionencryptionare
damaged.
Check item Measures
Encryption key status
confirmation
Checkthemessagedisplayedby[3]+[C]+[POWER]
→
5.KeyBackup
Restore.
Take measures given in the following table according to the messages displayed in the SRAM
KeyStatusandFROMKeyStatuselds.
Remarks:
Iftheerrorisnotcleared,reinstallationofthesystemfirmware,systemsoftwareand
application is needed. ([4]+[9]
→
Power-ON)
SRAMKey
Status
FROMKey
Status
Measure
* AccessFailed Replace the CU board.
P. 6-16 "6.2.4 Precautions and Procedures when replacing the CU
board" (all steps)
<WithUSBbackupdata:Allkeydatarecovery>
1. Recover all the data on the SRAM board.
[5]+[9]+[POWER]
→
2. Restore SRAM Data from USB
(Fordetails,see"9.1.4Cloningprocedure[B]Restoreprocedure")
2. Recover the encryption key/license on the CU board.
Follow the procedures below noted in "6.2.4Precautions and
Procedures when replacing the CU board".
[D] Restore ADI key (only when ADI-HDD is installed)
[E] Restore encryption key
[F] Restore license
AccessFailed * Replace the CU board.
P. 6-20 "6.2.5 Precautions and procedure when replacing the
SRAMboard(fortheCUboard)"(fortheCUboard,allsteps)
OK KeyNull/
KeyBroken
Recover the encryption key on the CU board.
P. 6-16 "6.2.4 Precautions and Procedures when replacing the CU
board" ([E]Restore encryption key)
AccessFailed OK Replace the SRAM board (for the CU board).
P. 6-20 "6.2.5 Precautions and procedure when replacing the
SRAM board (for the CU board)" (all steps)
KeyNull/
KeyBroken
OK Recover the encryption key on the SRAM board.
P. 6-20 "6.2.5 Precautions and procedure when replacing the
SRAMboard(fortheCUboard)"(fortheCUboard,[H]Backup
encryption key)
KeyNull/
KeyBroken
KeyNull/
KeyBroken
<No USB backup data>
1. Reinstall the system software.
P. 8-3 "8.2 Firmware Updating with USB Device"
<WithUSBbackupdata:Allkeydatarecovery>
1. Recover all the data on the SRAM board.
[5]+[9]+[POWER]
→
2. Restore SRAM Data from USB
(Fordetails,see"9.1.4Cloningprocedure[B]Restoreprocedure")
2. Recover the encryption key/license on the CU board.
Follow the procedures below noted in "6.2.4Precautions and
Procedures when replacing the CU board".
[D] Restore ADI key (only when ADI-HDD is installed)
[E] Restore encryption key
[F] Restore license
*AccessFailed,KeyNullorKeyBroken