Panasonic KX-TDA50

1.19 Voice Mail Features
Feature Guide 155
[DTMF Status Signals]
System Programming
The service mode for each VM (DTMF) group and various DTMF settings must be programmed through
system programming to match the settings of your VPS. If the settings of the PBX and your VPS do not
agree, the VPS will not perform as expected.
1. Service Mode Assignment
Through system programming, assign a service mode (VM or AA) to each VM (DTMF) group to match
the settings of your VPS.
2. DTMF Status Signal Assignment
When using AA service, the PBX will communicate with your VPS by sending DTMF tones to indicate
the status of PBX extensions. Assign these DTMF status signals through PBX system programming to
match the settings of your VPS.
3. DTMF Command Assignment
The PBX also sends DTMF tones to your VPS to command the VPS to play or record messages, or to
switch between VM and AA service modes. Assign these DTMF commands through PBX system
programming to match the settings of your VPS.
4. Redirecting Calls to the VPS via FWD or Intercept Routing
When a call is redirected to the VPS via FWD or Intercept Routing it will be redirected to either the VM
service or the AA service of your VPS, based on system programming. This allows a caller to, for
example, be connected to an extension via AA service, then be connected to that extension's mailbox
if the extension does not answer.
Status Condition
Default DTMF
Status Signal
Ringback Tone The PBX is ringing the corresponding extension. 1
Busy Tone The called extension is busy. 2
Reorder Tone The dialed number is invalid. 3
DND Tone The called extension has set Do Not Disturb (DND). (→
1.3.1.3 Do Not Disturb (DND))
4
Answer The called extension has answered the call. 5
Confirm The PBX confirms that a feature (such as Message Waiting)
has been set or canceled on the extension.
9
Disconnect The caller has hung up. #9
FWD to VM Ringback
To n e
The called extension has set FWD to VPS and the PBX is
calling another port of the VPS.
6
FWD to VM Busy Tone The called extension has set FWD to VPS and all ports of the
VPS are busy.
7
FWD to Extension
Ringback Tone
The PBX is calling an extension other than the one dialed,
most likely because the called extension has set its calls to
be forwarded to another extension or because it is a member
of an idle extension hunting group. (→ 1.2.1 Idle Extension
Hunting)
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