1.2 Receiving Group Features
42 Feature Guide
[Available Destination]
The following can be used as overflow destinations.
Conditions
[ICD Group Overflow]
• If the Overflow time expires, and the overflow destination is unavailable:
If the call arrived through a public line, the line is disconnected either when the caller has already heard
an outgoing message (OGM) while waiting in a queue, or when the call reached an ICD group using
Direct Inward System Access (DISA) (→ 1.15.6 Direct Inward System Access (DISA)).
If the call arrived through a private CO line, redirection is ignored and the Overflow time restarts.
[Busy on Busy]
• If a CO line call arrives through a public line, the caller will not get a busy tone. Busy on Busy will not
function.
Feature Guide References
1.2.2.3 Queuing Feature
1.2.2.6 Log-in/Log-out
Description
Members of an incoming call distribution (ICD) group can join (log-in) or leave (log-out) groups manually.
Group members can log-in at the beginning of a work shift when they are ready to answer calls, and log-out
Destination Availability
Wired Extension (PT/SLT)
PS
ICD Group
PS Ring Group
VM Group (DTMF/DPT)
External Pager (TAFAS)
DISA
Analog Remote Maintenance
Idle Line Access no. + Phone no.
CO Line Group Access no. + CO Line Group no. +
Phone no.
Extension of Another PBX (via TIE Line, Access with PBX Code)
Extension of Another PBX (via TIE Line, Access without PBX Code)