1.4 Answering Features
56 Feature Guide
[Example]
User Manual References
1.3.3 Call Pickup
1.4.1.4 Hands-free Answerback
Description
A proprietary telephone (PT) user with a speakerphone or optional headset can talk to a caller without lifting
the handset. If the user receives a call in Hands-free Answerback mode, a hands-free conversation is
established in the following method:
Conditions
• Hands-free Answerback applies to:
Intercom calls and CO line calls, including calls directed to an incoming call distribution (ICD) group in
UCD or Priority Hunting distribution method. (→ 1.2.2.2 Group Call Distribution)
• Hands-free Answerback for CO Line Calls
System programming is required to use this feature.
• Secret Monitor
The beep tone heard by the called party before answering can be eliminated through system
programming.
• Alternate Receiving/Calling Mode (Ring/Voice) Override
Hands-free Answerback overrides the Alternate Receiving mode preset on the telephone and the
Alternate Calling mode from the caller.
• Hands-free Answerback with Headset
The Hands-free Answerback feature can also be used with a headset.
Call Type Answering Method
Intercom Call Established immediately after a beep tone at the called extension and the
caller hears a confirmation tone.
CO Line Call* Established after a specified number of rings, a called extension hears a
beep tone.
* Including a call from an extension that placed a CO line call on a consultation hold. (→ 1.12.5
Consultation Hold)
Extension Group 1
Call Pickup Group 1
Extn. 100 Extn. 101
Extension Group 2
Extn. 102 Extn. 103
Extension Group 3
Extn. 104 Extn. 105
Call Pickup Group 2 Call Pickup Group 3
Extension Group 4
Extn. 106 Extn. 107
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