1.2 Receiving Group Features
30 Feature Guide
1.2 Receiving Group Features
1.2.1 Idle Extension Hunting
Description
If a called extension is busy or in Do Not Disturb (DND) mode, Idle Extension Hunting redirects the call to
an idle member of the same idle extension hunting group, which can be programmed through system
programming (→ Idle Extension Hunting Group Member [681]). Idle extensions are automatically searched
for according to a preprogrammed hunting type (→ Idle Extension Hunting Type [680]).
This feature is also known as Station Hunting.
Assignment order: Idle extensions are searched for in the order in which the extensions were assigned as
members of the group through system programming. For example, if a call is directed to the fifth extension
assigned to the group, hunting begins with the sixth extension.
Conditions
• Idle Extension Hunting applies to:
Intercom, CO line, and doorphone calls made to a single extension.
• An extension can belong to only one idle extension hunting group.
• If all the searched extensions are busy:
The PBX redirects the call to an overflow destination which can be assigned for each idle extension
hunting group and each time mode.
Type Description
Circular Hunting An idle extension is searched for in a circular fashion in the order in which the
extensions were assigned to the group.
Terminated Hunting An idle extension is searched for in the order in which the extensions were
assigned to the group, until reaching the last extension assigned.
Extn.
Incoming call
Busy
Extn.
Extn. Extn.
Assignment order
Extn.
Incoming call
Busy
Extn.
Extn. Extn.
Last
Assignment order