1.26 Computer Telephony Integration (CTI) Features
214 Feature Guide
Conditions
• CTI application software must be installed on the connected PC. In addition, some features may require
a KX-TDA5920 SD Memory Card for Software Upgrade to Enhanced Version.
• Application Programming Interface (API)/Protocol
Software used for CTI must support the following protocol(s):
• Operating system requirements for PCs and servers vary by the CTI software being used. Refer to your
CTI software documentation for more information.
• Only one server can be connected to a PBX.
Installation Manual References
2.6.4 First Party Call Control CTI Connection
2.9.1 Connection of Peripherals
Type API/Protocol
First Party Call Control •TAPI 2.1
Third Party Call Control • ECMA CSTA Phase 3
•TAPI 2.1
PBX
CTI
Interface
Server
LAN
USB
PCPC
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