Panasonic KX-TDA50

4.6 Help
Feature Guide 313
A • CO line calls made by extensions can be restricted from the System—Class of
Service—External Call Block screen (see "4.8.16 Class of Service—External Call
Block [2-7-2]").
Click in the relevant cells to select the trunk (CO line) groups that cannot be used by
extensions associated with a particular COS in each time mode.
To prevent extensions associated with a COS from making CO line calls, set all trunk
groups for that COS to Block (blue).
Q
How do I modify the hold operation for SLTs?
A • It is possible to choose how to hold a line and transfer a call with an SLT using the
System—System Options—Option 2 screen (see "4.8.22 System Options—Option 2
[2-9-2]").
For more details, see "1.12.1 Call Hold" of the Feature Guide.
Q
How do I set up an Incoming Call Distribution (ICD) group to receive CO line
calls directly?
A • Perform the following steps:
1. On the Groups—Incoming Call Distribution Group—Group Settings screen
(see "4.9.6 Incoming Call Distribution Group—Group Settings [3-5-1]"), enter the
floating extension number you chose for the ICD group in the Floating Extension
Number cell.
2. Click Apply.
3. On the Groups—Incoming Call Distribution Group—Member screen (see "4.9.7
Incoming Call Distribution Group—Member [3-5-2]"), select the ICD group you
created from the Incoming Call Distribution drop-down list.
4. Enter the extension numbers of member extensions in the Extension No. column.
5. Click Apply.
6. On the DIL tab of the CO & Incoming Call—DIL Table & Port Setting screen (see
"4.16.2 DIL Table & Port Setting [10-2]"), enter the floating extension number of the
ICD group as the DIL Destination of each time mode.
7. Modify other settings as required from the Group—Incoming Call Distribution
Group submenu.
Q
How do I set the queuing operation for an Incoming Call Distribution group?
A • Perform the following steps:
1. On the Groups—Incoming Call Distribution Group—Queuing Time Table
screen (see "4.9.8 Incoming Call Distribution Group—Queuing Time Table [3-5-3]"),
set the actions as required for each queuing table.
2. On the Groups—Incoming Call Distribution Group—Group Settings screen
(see "4.9.6 Incoming Call Distribution Group—Group Settings [3-5-1]"), from the
Queuing Time Table tab, select the number of the Queuing Time Table to use in
each time mode.
Q
How do I add an extension as a member of an Incoming Call Distribution (ICD)
group?