Planet IGS-20040MT User Manual

User’s Manual of IGS-20040MT
6. TROUBLESHOOTING
This chapter contains information to help you solve issues. If the Industrial Managed Switch is not functioning properly,
make sure the Industrial Managed Switch was set up according to instructions in this manual.
■ The Link LED is not lit
Solution:
Check the cable connection and remove duplex mode of the Industrial Managed Switch
■ Some stations cannot talk to other stations located on the other port
Solution:
Please check the VLAN settings, trunk settings, or port enabled / disabled status.
■ Performance is bad
Solution:
Check the full duplex status of the Industrial Managed Switch. If the Industrial Managed Switch is set to full duplex and
the partner is set to half duplex, then the performance will be poor. Please also check the in/out rate of the port.
■ Why the Switch doesn't connect to the network
Solution:
1. Check the LNK/ACT LED on the switch
2. Try another port on the Switch
3. Make sure the cable is installed properly
4. Make sure the cable is the right type
5. Turn off the power. After a while, turn on power again
■ 1000Base-T port link LED is lit, but the traffic is irregular
Solution:
Check that the attached device is not set to dedicate full duplex. Some devices use a physical or software switch to
change duplex modes. Auto-negotiation may not recognize this type of full-duplex setting.
■ Switch does not power up
Solution:
1. AC power cord not inserted or faulty
2. Check that the AC power cord is inserted correctly
3. Replace the power cord If the cord is inserted correctly, check that the AC power source is working by
connecting a different device in place of the switch.
4. If that device works, refer to the next step.
5. If that device does not work, check the AC power

Planet IGS-20040MT Specifications

General

Switch type	Managed
Switch layer	L2+
Traffic classification	Yes
Console port	RJ-45
Fiber optic connector	MiniGBIC
SFP module slots quantity	4
Installed SFP modules quantity	0
Basic switching RJ-45 Ethernet ports type	Gigabit Ethernet (10/100/1000)
Basic switching RJ-45 Ethernet ports quantity	16
10G support	No
Number of VLANs	4095
Networking standards	IEEE 1588v2, IEEE 802.1D, IEEE 802.1Q, IEEE 802.1ab, IEEE 802.1ad, IEEE 802.1ag, IEEE 802.1p, IEEE 802.1s, IEEE 802.1w, IEEE 802.1x, IEEE 802.3, IEEE 802.3ab, IEEE 802.3ad, IEEE 802.3ah, IEEE 802.3u, IEEE 802.3x, IEEE 802.3z
Virtual LAN features	Stacked VLAN, Private VLAN, Tagged VLAN, Protocol-based VLAN
Copper ethernet cabling technology	10BASE-T, 100BASE-TX, 1000BASE-T
Stackable	-
Certification	FCC, CE
Product color	Blue, White
Housing material	Aluminum
International Protection (IP) code	IP30
Fiber ethernet cabling technology	100BASE-FX, 1000BASE‑BX, 1000BASE‑LX, 1000BASE‑SX
Throughput	29.7 Mpps
Jumbo frames	9216
MAC address table	8000 entries
Number of IP interfaces	8
Power consumption (max)	17 W
Power consumption (typical)	8 W
Heat dissipation	27 BTU/h
Storage temperature (T-T)	-40 - 85 °C
Operating temperature (T-T)	-40 - 75 °C
Operating relative humidity (H-H)	5 - 95 %
Supported network protocols	IPv4 / IPv6
Authentication	MAC-based authentication, Port-based authentication
Security algorithms	802.1x RADIUS, SSH, SSL/TLS
Number of multicast groups filtered	255
Harmonized System (HS) code	85176990

Weight and Dimensions

Depth	107.3 mm
Width	76.8 mm
Height	152 mm
Weight	1043 g