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Slide Scanner Repair Manual Diagnostics and Troubleshooting
Table 5-3. Operational Error Messages (Cont'd)
Hex Code Error Definition Probable Cause Action
00 00 08 00 Image flow incorrect. Conflict between host Check for:
Host asked for more and slide scanner
data than slide concerning amount of • Proper SCSI
scanner made. data being transferred connection and
due to noisy SCSI termination.
bus activity.
• Voltage at SCSI
termination power
diode (D1). Should be
approximately 4.75.
• SCSI fuse.
• Bad SCSI fuse.
Note:If all else fails, replace
main controller PC
board.
00 00 10 00 Slide scanner's internal Microcontroller on Replace main
serial communication main controller PC controller PC board.
malfunctions during board defective.
operation.
00 00 20 00 Filter wheel does not Filter wheel operation Replace filter wheel
return to its home erratic or jams. assembly.
(Only for SS35 position during
and SS35 ES start up. Filter wheel photo- Re-align filter wheel
up to serial no. sensor tab alignment photo-sensor tab. Refer to
B6xxxxxxD.) Section 3 of this Repair
Manual.
Note: If all else fails, replace
main controller PC
board.
00 00 20 00 Micro code not Outdated firmware. Change firmware to latest
compatible with version. Also make sure
(Only for scanners firmware. preference file SS35p.59
SS35 PLUS) exist.
* SprintScan PLUS only.
* * Not Used in SprintScan PLUS.
*
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