42
Chapter 3 Troubleshooting Display Messages
32 PAPER JAM
TIMEOUT (continued)
8. Inspect the tractors and tractor
door springs for damage,
excessive wear, and equal door
closing tension. If either tractor is
worn, damaged, or exhibits
uneven door closing tension,
replace both tractor assemblies.
9. Check the condition and tension
of the paper feed belt. Adjust the
paper feed belt. Replace the belt
if it is damaged.
10. Check the platen gap. Adjust the
platen gap.
11. Clean the paper motion detector
with a cotton swab and alcohol.
At the control panel, set the paper
motion detector (PMD) fault
setting to DISABLE. Load paper.
Run a print test and observe how
the paper feeds. If the message
appears, replace the controller
board. Record the message and
return it with defective board. If
the message does not appear,
replace the paper detector switch
assembly and set the paper
motion detector (PMD) to
ENABLE.
Table 2. Message List
Message Explanation Solution
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