Printronix P5000 - Page 66

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Chapter 3 Troubleshooting Display Messages
LOADING PROGRAM
INTO FLASH
The printer has deleted the
previous program from flash
memory and is loading the
new program into flash
memory.
No action required.
NON VOLATILE
MEMORY FAILED
Large emulations reduce the
amount of space available
for saving configurations,
which means that
sometimes fewer than 8
configurations can be saved.
If this message appears
when saving a configuration,
it means the printer is out of
memory. Previously saved
configurations will still be
available, but the one that
was “saved” when the
message appeared is not in
memory. If this message
appears at power-up, it
means the flash memory is
defective.
1. If the message appears at power-
up, replace the flash memory.
2. If the message appears while
saving a configuration, the printer
is out of memory and will not save
that or subsequent
configurations. (Previously saved
configurations are still okay.)
3. If the message appears after
replacing/increasing memory,
replace the controller board. (Do
NOT attempt to replace NVRAM.)
ONLINE
28 CU NOT ENAB
Controller Unit Not Enabled.
Poll time-out error. The
printer was not polled for
one minute across a coax
interface.
Check cable connection and host
system. (Refer to line problem
determination procedures, as
recommended by the host system.)
ONLINE
8344 FAILED
Link-level code test detects
a hardware failure on the
expansion-CT board.
Replace the expansion-CT board.
Record the message and return it
with defective board.
ONLINE
CU TIMED OUT
Controller Unit Timed Out:
the printer was not enabled
for one minute or more on a
coax interface.
Check cable connection and host
system. (Refer to line problem
determination procedures, as
recommended by the host system.)
P00 ERROR:
SYSTEM FAULT
Firmware error on the
controller board.
1. Cycle power. Run the print job
again. If the message appears,
download the emulation software
again.
2. Cycle power. Run the print job
again. If the message appears,
replace the controller board.
Record the message and return it
with the defective board.
Table 2. Message List
Message Explanation Solution