PRISMJET 54 Gen2 - Cannot Print at All; Does Not Work at All after Power Activation; Does Not Work after Loading the Media

PrismJET 54 Gen2 OPERATION MANUAL Troubleshooting
7.1 Malfunctions and failures 293
7.1.2 Cannot print at all
(1) Does not work at all after power activation
(2) Does not work after loading the media
No. Possible cause Remedy Reference
1 Is the power cable connected to the plug? Connect the power cable.
3.1 Power
cable connection
2 Does the AC power supply provide the
specified voltage?
Connect the cable to another outlet.
3.1 Power
cable connection
3 Is the front cover open or media loading lever
raised?
Close the front cover.
Lower the media loading lever.
3.4 Loading
media
4 Is the maintenance cover open? Close the maintenance cover.
6.1.4
Replacing the
cleaning wiper
6.2.4 Cleaning
the cleaning wiper
6.2.5 Cleaning
around the
capping unit
6.2.6 Cleaning
around the print
head
6.2.7 Cleaning
the color sensor
No. Possible cause Remedy Reference
1 Is the front cover open or media loading lever
raised?
Close the front cover.
Lower the media loading lever.
3.4 Loading
media
2 Is the maintenance cover open? Close the maintenance cover.
6.1.4
Replacing the
cleaning wiper
6.2.4 Cleaning
the cleaning wiper
6.2.5 Cleaning
around the
capping unit
6.2.6 Cleaning
around the print
head
6.2.7 Cleaning
the color sensor
3 Is the media loaded at an angle? Load the media straight.
3.4 Loading
media
4 Is the ink cartridge inserted? Insert the ink cartridge.
3.3 Installing
ink cartridges