PrismJET 54 Gen2 OPERATION MANUAL Troubleshooting
7.1 Malfunctions and failures 295
(2) The media is crumpled during initialization
• If the media is jammed or torn, remove it according to 7.3 The media is jammed.
(3) The wrong media size is set during initialization
3 Are there any foreign materials such as paper
attached to the pressurizing roller?
Clean the pressurizing roller.
6.2.2 Cleaning
the inside of the
printer
4 Is the printer being used in an environment
other than the one specified, such as in direct
sunlight?
Only use the printer in an environment that is
specified for use.
Installation
manual
5 Are you using folded, torn or rolled media? Replace the media.
4.2.2 Cautions
on handling media
6 Does the media bend? Set the Vacuum Fan menu.
4.2.1 Media
type
5.1.1.1.8
Vacuum Fan menu
No. Possible cause Remedy Reference
1 Is the loading position of the media correct? Set the media correctly.
3.4 Loading
media
2 Is the media loaded at an angle? Set the media straight.
3.4 Loading
media
3 Are there any foreign materials such as paper
attached to the pressurizing roller?
Clean the pressurizing roller.
6.2.2 Cleaning
the inside of the
printer
4 Is the printer used in an environment other
than the one specified, such as near an air
conditioner?
Only use the printer in an environment that is
specified for use.
Installation
manual
5 Are you using folded, torn or rolled media? Replace the media.
4.2.2 Cautions
on handling media
No. Possible cause Remedy Reference
1 Is the media loaded at an angle? Set the media straight.
3.4 Loading
media
2 When the media is set, does it curl upward? Straighten the media or set a new media.
3.4 Loading
media
3 Is the printer used in an environment other
than the one specified, such as near an air
conditioner?
Only use the printer in an environment that is
specified for use.
Installation
manual
No. Possible cause Remedy Reference