PRISMJET 54 Gen2 - Printing Is Blurred; White or Black Lines Appear on Printed Media; Printing Lines Are Not Straight

PrismJET 54 Gen2 OPERATION MANUAL Troubleshooting
7.1 Malfunctions and failures 297
(3) Printing is blurred
(4) White or black lines appear on printed media
(5) Printing lines are not straight
2 Did you set up the origin and print position? Cancel or reset the settings of the origin and
print position.
5 Panel setup
menu
No. Possible cause Remedy Reference
1 Is the media printed on the printing surface? Confirm the printing surface of the media and
set it correctly.
3.4 Loading
media
2 Did you perform Alignment? Perform Alignment.
3.6 Adjust
Print
3 Did you perform Media feed adjustment? Perform Media feed adjustment.
4.2.6 Media
feed adjustment
4 Is the temperature setting of each heater
appropriate?
Set the temperature appropriately.
5.1.1.1.5 Pre-
heater menu to
5.1.1.1.7 Dryer
menu
5 Is the head height set to High or Middle? Return the head height to “Low”.
4.2.5 Head
height adjustment
No. Possible cause Remedy Reference
1 Is the scroller set correctly? Set the scroller correctly.
3.4.1 Loading
roll media
2 Is the nozzle in good condition? Perform Head cleaning.
6.2.3 Head
cleaning
3 Did you perform Alignment? Perform Alignment.
3.6 Adjust
Print
4 Did you perform Media feed adjustment? Perform Media feed adjustment.
4.2.6 Media
feed adjustment
5 Is the temperature setting of each heater
appropriate?
Set the temperature appropriately.
5.1.1.1.5 Pre-
heater menu to
5.1.1.1.7 Dryer
menu
6 Is the head height set to High or Middle? Return the head height to “Low”.
4.2.5 Head
height adjustment
No. Possible cause Remedy Reference
1 Is the ink cartridge within the validity period? Use a new ink cartridge.
6.1.1
Replacing ink
cartridges
No. Possible cause Remedy Reference