PRISMJET 54 Gen2 - Message Type Error Display and Remedies

PrismJET 54 Gen2 OPERATION MANUAL Troubleshooting
7.2 Error messages 301
7.2.2 Message type error display and remedies
Message type errors are displayed when certain failures occur during printer operation.
If a message type error occurs, the printer may display the following error messages on the operation
panel and stop operation.
If the printer stops operating, solve the error so that the printer restarts.
No. Display Description Remedy Reference
1 Cover Open Front cover is open. Close the front cover.
3.4 Loading
media
2 Maint. CoverL Open Maintenance cover L is open. Close Maintenance cover L.
2.1 Names of
parts and
functions
3 Maint. CoverR Open Maintenance cover R is open. Close Maintenance cover R.
2.1 Names of
parts and
functions
4 Lever Up Media set lever is raised. Lower Media set lever.
2.1 Names of
parts and
functions
5 Load Media Media is not loaded. Set the media.
3.4 Loading
media
6 Undefined Media Media detection has failed.
(Stops operation)
Reload the media.
3.4 Loading
media
7 Media Slant Media is fed obliquely.
(Stops operation)
Reload the media.
3.4 Loading
media
8 Media Cut Error The media was not cut.
(Stops operation)
Reload the media.
3.4 Loading
media
9 Outside Print Area The printer is unable to print
because there is not enough
printable width on the media.
Adjust printable width by
changing CR origin and side
margin (left and right side
margin) settings.
Printable width needed varies
depending on the types of test
print. Adjust the above
settings to secure enough
width.
5.1.1.1.3 Adjust Print
menu (at least 550 mm)
5.1.1.1.4 Dist.Adj
menu (at least 400 mm)
5.9 Roll Length
Manage menu (at least 400
mm)
5.1.3 Side
Margin menu,
5.1.5 Media Width
menu, 5.1.8 Origin
menu
10 Roll Length - Off The printer is unable to print
because the "Roll Length"
setting is set to "Off".
Specify the "Roll Length"
settings and then select Print
or Simple Print.
5.9.4 Roll
Length menu
11 Roll Remain Error The remaining roll paper
count has become 0.
(Stops operation)
Load a new roll media.
6.1.2
Replacing Roll
Media
12 Roll Near End: *m The remaining roll paper
count is almost 0.
The remaining roll paper is
*m.
Prepare a new roll media.
6.1.2
Replacing Roll
Media