Message Causes Solutions
Cannot continue remote
whiteboard because of a
communication error
The following are possible
causes.
- The network settings are
incorrect
- The network cable is not
connected
Check the network status
and then try again.
• The network cable is
not connected.
• The IP address is not
set.
• No IP address can be
obtained over DHCP.
• The IP address of the
host whiteboard is
incorrect.
Check the network status and open the
session again.
For details about how to configure the
Network Settings, see page 167
"Configuring Network Settings".
Cannot start remote
whiteboard
A communication error has
occurred.
Try again later or contact
your administrator.
The computer that is being
used has been disconnected
from the network.
Connect to the network and start the
remote whiteboard again.
Cannot delete the page
Try again later.
The file that you are trying to
delete is still being
downloaded.
Wait for a while and then try to delete
the page again.
Cannot add the page(s) A network failure may occur
on a device using remote
whiteboard.
Wait for a while and then try to add
the page again.
There is no data to save Before any pages were
saved to the specified
location, one or more of the
selected pages was deleted.
• Select and save the pages again.
• Finish the remote whiteboard
session, and then save the pages
again.
9. Troubleshooting
250
To Next Page
Loading...
Need help?
General
