Message Causes Solutions
The meeting code is
incorrect
Enter the correct meeting
code.
• The specified meeting
code is incorrect.
• There is no temporarily
saved file associated
with the specified
meeting code.
• Enter the meeting code set when
temporarily saving the file.
• Check that the save period of the
file has not expired.
Error Messages Related to the RICOH UCS Function
When the machine is in whiteboard mode
Message Causes Solutions
Cannot login The entered contact ID or
password is incorrect.
Check that the correct contact ID and
password were entered. If they are
incorrect, re-enter the correct ones.
Cannot login There is an error in the proxy
authentication settings.
Reconfigure the proxy authentication
settings correctly.
To configure proxy authentication
settings, use [Proxy Server Settings],
under [Network Settings] in
[Administrator Settings]. For details
about Proxy Server Settings, see
page 167 "Configuring Network
Settings".
Cannot login • There is an error in the
network settings.
• Cannot access the
server.
• Cannot access the
network.
• Check the network settings and
reconfigure them correctly.
• Contact your network
administrator to check that there is
no problem with the network
environment.
• Wait for a while, switch to RICOH
UCS mode, and restart the
RICOH UCS function.
If a Message is Displayed during Operation
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